Cardholders also earn 2 - 5 miles per $1 spent on purchases. Venture offers an initial bonus of 75,000 miles for making $4,000 in purchases within the first 3 months, worth $750 in travel. Chase, Discover, and Amex don't treat their customers that way, which is why C1 no longer has my business and their competition does.Capital one venture card Why We Like It: The Capital One Venture Rewards Credit Card is the best Capital One credit card for travel rewards. I refuse to line the pockets of Capital One and its company-centered "customer service" when they penalize West Coast customers with a shorter time window for payments. However, they have a convenient policy to deter customer escalations by not having an online process or even an email address for filing customer complaints. They also reduce overhead costs by posting online statements for "customers' convenience." They encourage customers to alleviate the company's call volume (overhead expenses) by making payments and profile changes online. Isn't THAT convenient for C1? This company is NOT customer-centered. When I asked to escalate my complaint, he said I would have to do that via snail-mail. I called back today and another supervisor informed that, regardless of having been with them for 5+ years, and in spite of the policy change in the near future, they would not reverse the interest charges. However, nothing could be done until and if the charges appeared on my next statement. He also informed me that I had a pretty good chance of having the charges reversed because of my account standing and the fact that the minimum due was paid before the cut-off, and only my additional payment was submitted afterward. He advised me that C1 realizes their current policy is unfair to customers on the West Coast and that, due to customer complaints, a policy change is planned for the near future. After an hour on the phone, I was transferred to a supervisor. When the system advised that my payment was considered late, I called C1 to make sure the interest charges would be reversed. However, C1 has an 8pm ET cutoff for payment, giving West Coast customer's a shorter window to make payments. Last month, on top of my automatic minimum payment, I paid the remaining $890.00 balance on the due date. Every other credit card I own either gives customers until midnight on the due date or, if the cutoff is earlier, the interest charges are AUTOMATICALLY reversed. I customarily pay my full balance on credit cards to avoid interest charges. There are no foreign transaction fees for overseas purchases.
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